Introducing the Customer Excellence Platform.

The first CRM that Matches your Business

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With the power of the Futurelabs Sales Cloud, you can open more doors, close more deals, and grow faster. The first CRM fitting your business and needs.

  • Find more high-quality leads, move faster, and grow your pipeline.

  • Automate all of your sales processes so you can spend more time selling.

  • Model your business in Futurelabs and make smarter decisions.


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The first Social Cloud that Matches your Business

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With Futurelabs Social Cloud - Voogy - your company can increase the quality and access of internal communication. Voogy is the leading social network for companies. Intranet is dead and social is the future!

  • Increase the quality of internal communication.

  • Increase the sharing of success and customer cases to increases employee loyalty.

  • Be ready for the modern changes.


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Leverage new technologies to increase your prospecting

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Salestools.io by Futurelabs is the new way to use social networks to increase prospecting. Futurelabs is pioneering how companies can prospect smarter and faster from Social Networks.

  • Fill your pipeline faster.

  • Download leads from Linkedin.

  • Monitor Social networks for leads.


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Your CRM – Your Company!

Futurelabs is the first fully customisable platform that allows any company to setup their CRM system and Social Network after their needs.  Companies are different and the ones aiming to delivery excellence to their customers, needs the flexibility to setup their platform to support their needs 100%! You can count on us.

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Your Employees – Your Social Network!

SOCIAL IS HERE – Employees are widely adapted to social networks, and companies can gain benefits from sharing information across channels inside their organisations. It is easy to get started, it takes only a few minutes to start a social network for your company. Futurelabs Social Cloud (Voogy) is designed to increase the collaboration and assist teams to work closer together and celebrate victories!

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Endless Possibilities: Workflows + Gamification is the secret to more sales!

Never forget a customer and or a sale, Futurelabs will keep you reminded when it really matters. The power of a CRM acting as your personal assistant. Gamification allows internal competitions to drive sales up, and make it fun to be on the #1 Customer Excellence Platform.

Success & Growth comes in all sizes.

SMALL BUSINESS

1-99 EMPLOYEES

Trellis increased sales by 95%

A Small Botique advertising agency, needed a solution to connect social selling campaigns and online lead generation together with a CRM. Futurelabs was a natural choice since the system was fast and easy to adapt, and the workflows behind Futurelabs allowed us to sell faster and better!

MEDIUM BUSINESS

100-499 EMPLOYEES

Faster response time = more listings!

At Coldwell Bankers in South Florida we needed a CRM to assist our agents, being able to follow up on leads, listings and learning to know customers and remember them, allowed our teams to close far more deals than we used to do.

ENTERPRISE BUSINESS

+500 EMPLOYEES

Increased customer satisfaction

Knowing everything about the guest the moment they walk up to the counter is gold. Knowing and targeting marketing campaigns the moment they leave – to make sure they come back is the key for us.

Customers choose Futurelabs over competitors, due to personal setup and low onboarding time!

  • Easy to personolize

  • Fully Customizable Options

  • Sales force Automation

  • Workflows

  • Marketing Automation

  • Project Management

  • Gamified CRM

  • Fully Mobile

  • Private Social Network

  • Share in real time

  • Mail Magnet

  • Easy Reporting

Customer relationship management (CRM) is all about managing the relationships you have with your customers. CRM combines business processes, people, and technology to achieve this single goal: getting and keeping customers. It’s an overall strategy to help you learn more about their behavior so you can develop stronger, lasting relationships that will benefit both of you. It’s very hard to run a successful business without a strong focus on CRM, as well as adding elements of social media and making the transition to a social enterprise to connect with customers in new ways.

Successful CRM involves many different areas of your company, starting with sales and extending to other customer-facing areas like marketing and customer service. Futurelabscrm.com offers a technology solution for all those areas… and more. With Futurelabs and our cloud computing platform, you can mind your customers and your budget at the same time. Get up and running in 30 days with the world’s most proven CRM solution. Get started with a free trial of Futurelabs.

CRM solutions help ensure that your sales, marketing, and support efforts are all working toward a common goal, so you can take your business success to a whole new level. Streamline and automate business processes, give everyone in your company a complete view of the customer, provide deeper analysis and insight into critical sales and customer metrics, and keep everyone focused on getting new customers while keeping the ones you already have happy.

CRM Solutions for Sales & Marketing. Generate more leads, effectively market through multiple channels, optimize lead management, convert leads into customers, view all account-related information and activities, keep sales reps working productively, analyze your sales pipeline, and see what’s working and what’s not. An effective CRM solution helps you keep sales and marketing focused on filling the sales pipeline and generating more revenue rather than manually tracking sales leads.
CRM Solutions for Activity Management. View all customer transactions, respond confidently to customer calls or emails, capture important information about customer interactions, and manage your tasks and follow-up activities with CRM.
CRM Solutions for Service & Support. Collect customer support requests from all your channels, assign support cases to the appropriate agent or group of agents, leverage the best solutions to customer problems, escalate support cases when needed, help customers find solutions via your Web site, stick to the service-level agreements you have with your customers, and identify areas for service improvements. All that translates to better service and happier customers.

Cloud computing has the IT world a buzz. But what exactly is it? Traditional client/server CRM software is a dying breed. The CRM software market has shifted from an ownership to a rental model, freeing businesses from the hassle and expense of software purchasing, deployment, and maintenance.

Cloud computing is another way to describe the much more compelling model of delivering business software over the Internet. With the Web, you can cut costs because you only pay to use the software instead of purchasing it. A multitenant platform with a single, common infrastructure and code base that is centrally maintained makes this model possible.

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